Terms of service

 

Gerneral

The below conditions apply to all sales and transactions between Beyond Object and customer on beyond-object.com, hereafter referred to as this site. Unless agreed otherwise in writing, these conditions apply to all transactions on this site and by ordering, the purchaser automatically accepts the stipulations set out in these Terms and Conditions.

Orders

Once an order has been placed, the customer will receive an email to confirm the details of the order and the total costs associated with the order. All orders will be sent within 1-3 working days after receipt of payment. In the case of technical malfunction, however, which falls under the category of circumstances beyond the company’s control, an order will be shipped as soon as possible. We strive to keep this website as current as possible. However, the possibility remains that a certain product is no longer available, in which case we will contact the consumer as soon as possible.

Prices and payment

All prices indicated on this website include value-added tax. Customers are able to make payments electronically on this site in many different ways. The differing payment methods are indicated on the website under the title “Payment Method”. Shipment of the order will take place once Beyond Object has received payment for the order. Beyond Object covers the cost of shipping the order worldwide of over $160 to the address provided by the customer. More information concerning the shipping can be found under the page FAQ.

Delivery

The delivery time is indicative and is therefore not guaranteed. Orders will be processed and shipped within 1-3 days of receipt of payment. Beyond Object cannot be held responsible if its shipping partner is unable to deliver the order to the customer within the time-frame indicated.

Transfer of ownership

Ownership of merchandise will not be transferred until the associated obligations of the purchaser have been fulfilled. At the point of transfer of ownership, which is at the point of delivery of the articles, product liability is transferred to the customer.

Complaints

In the case of queries or complaints concerning any of our products or procedures, please inform us by email at info@beyond-object.com

Liability

All articles in the assortment available on this site have been produced with the greatest care. Beyond Object cannot assume any liability for damages in any form whatsoever, either physical, material or immaterial, that can be caused by malfunctioning or ill use of the articles sold on this site. The content of this site has been compiled with the greatest care. However, Beyond Object cannot preclude the possibility of any error or incompletes in the information on this website. Beyond Object cannot assume any liability for the consequences of incorrect or incomplete information on the website.

Force majeure

Despite any other established legal rights, Beyond Object is entitled, at its own choice, in case of Force Majeure, to cancel your order, or cancel the purchase agreement without legal intervention, by informing the customer in writing. The customer is not entitled to any damages unless given the circumstances this would be unacceptable according to measures of reason and fairness.

Copyright

All information on this site is protected by the company's copyright as owned by Beyond Object. It is illegal to copy, use or distribute any information from this site without first acquiring written permission, this includes text and imagery. Visitors and users of this site may not claim any rights pertaining to the information on the website.

Warranty

Your Beyond Object product is guaranteed against any manufacturing defect for a one-year period. The warranty takes effect as of the date of purchase of the product.

International warranty

Any person having purchased a Beyond Object product online or from an authorized store can claim cover under the international warranty by showing this card to any authorized retailer or distributor.

Your Beyond Object product is guaranteed against any manufacturing defect for a one-year period. The warranty takes effect as of the date of purchase of the product.

Within the framework of this warranty, any servicing or repair work on your Beyond Object product must be carried out by an authorized Beyond Object service centre.

Please keep your purchasing invoice and original packaging as proof of purchase, fail to present them will void your warranty and any work carried out will be chargeable.

The present warranty does not cover:

  • Theft, loss, natural disasters and accidents (blows, shocks or crushing, etc…)
  • Damage resulting from mistreatment or improper use.
  • Damage resulting from any tampering with the item by any party whatsoever other than an authorized Beyond Object service centre.
  • Wear and tear from normal use and ageing of the item.
  • Water-resistance problems and their consequences if placed in any space except home interiors 

The extended warranty covers the cost of repairs and replacement parts, but shipping expenses are not included. Customers are responsible for all shipping fees associated with sending and receiving the parts.

E-Gift Card

E-Gift Cards are redeemable exclusively online at beyond-object.com.
The validity is 12 months and starts on the date the confirmation email is sent. E-Gift Cards can be used for one or more orders and can be used towards an order of greater value than the available amount on the E-Gift Card.
E-Gift Cards must be used to make purchases using the same currency in which it was issued.
The E-Gift Card code will be sent to and can only be used by the email address entered in the form when it was purchased. Beyond-object.com is not responsible for undelivered E-Gift Cards due to an incorrect or incomplete email address.
The E-Gift Card will be sent within 2 hours of the payment confirmation. For the E-Gift Card to arrive within 2 hours of the payment confirmation, an immediate payment method must be used, such as a credit or debit card.
Only one E-Gift Card code can be used at a time and cannot be used in conjunction with any other Credit codes.
An E-Gift Card cannot be used to purchase another E-Gift Card. They cannot be redeemed or exchanged for cash or store credit. The client can request a refund of an E-Gift Card within 14 days of the purchase if it has not been used.
Orders placed using E-Gift Cards can be returned. If a refund is requested the amount of the return will be credited back to the E-Gift Card. These orders are subject to the standard commercial terms and privacy policies as published on beyond-object.com
Beyond-object.com reserves the right to refuse orders placed with E-Gift Cards that may be invalid, fraudulent or the result of code duplication.